Lewis Baybutt

Model-driven apps let us build incredible solutions with no-code functionality all the way up to pro-code to deliver fantastic user experiences, enabling business people to interact with business data as they need to… for workers in the field they’ll sometimes loose a signal, or… READ MORE [https:/

So recently I blogged about the capability to interact with other Dataverse environments than the one the solution is currently being run in, in both Power Apps and Power Automate! Check out those posts below if you haven’t already read them before continuing here… READ MORE [https://lowcodelewis.c

So, who’s been building their own Copilot’s lately? 👀 Well, I have! In this post, I’d like to show you a nifty trick that might reduce a live chat or two that enters your contact centre! We’ll take a look at how to configure… READ MORE [https://lewisdoes.dev/blog/configure-your-copilot-to-hand-

Hello friends! So, let’s chat Dynamics 365 apps and ISV solutions… 👀 Are you using these in any of your Power Platform environments? Are you perhaps working on a development project which utilises these solutions? Getting ready to roll out to test but need… READ MORE [https://lewisdoes.dev/blog

So people… the AI thing has been around for long enough now! If you haven’t started to figure out what’s going on in this space, WHY NOT? 👀 Don’t worry I’m here to help you out. Keep reading for 5 resources to get you… READ MORE [https://lewisdoes.dev/blog/get-started-with-ai-today]

In Dynamics 365 Omnichannel for Customer Service, we have the capability to have Omnichannel determine the sentiment of a conversation between a customer service agent and a customer. In the agent experience, this sits as a face and label at the top of the… READ MORE [https://lewisdoes.dev/blog/