Lewis Baybutt

Want to make it super easy for your colleagues, whether they be in Sales, Project Management, or even Customer Service to collaborate from their primary work tool / Dynamics 365? 👀 In this super simple post, we’ll look at how to enable Teams chat… READ MORE [https://lewisdoes.dev/blog/enable-te

Do you ever have the need to generate random data that fits a simple brief or subject where you don’t have the time to be doing the lengthy task of creating random data yourself in an Excel spreadsheet, and really you just wish something… READ MORE [https://lewisdoes.dev/blog/copilot-tip-data-ge

When it comes to comes to managing a contact centre, there’s a number of different types of data customers may send agents, or that perhaps an agent may wrongly even request from a customer whilst using the toolset provided. In Dynamics 365 Omnichannel for… READ MORE [https://lewisdoes.dev/blog/

Want to supercharge the productivity in your contact centre? Heard of Copilot? Well stick around friends because in this post I’ll show you how when the two come together, we really can supercharge productivity! We’ll look at a couple of the ways that Copilot… READ MORE [https://lewisdoes.dev/bl

Typically model-driven apps are comprised of tables, forms and views, and possibly business process flows, and PCFs. I less commonly see the use of things like pop up dialog’s and side panes which are both possibilities for model-driven apps! Recently I blogged about the… READ MORE [https://lowcode